OS X Keychain Not Saving Passwords…

December 19, 2007

I struggled with this one for about a month before I finally dug into what was wrong and how to fix it. It all started when I reinstalled because I couldn’t get BootCamp installed because of volume fragmentation. Since then, my applications, specifically Mail.app and Adium, weren’t remembering passwords even if I checked the little “remember” box. Being generally new to OS X, it took a little while for me to even figure out where to look but here’s the quick fix.

  1. Open a new Finder window.
  2. Navigate to “~/Library/Keychains” using “Go To Folder…” (Cmd-Shft-G)
  3. Right-click on “login.keychain” and select “Get Info”
  4. Find the “Ownership & Permissions” section and verify the following:
    • Owner: [You]
    • Access: [Read & Write]
    • Group: [You]
    • Access: [Read only]
    • Others: [Read only]

I also made sure that the little lock was switched to the “locked” position to prevent accidental changes. Provided all these settings are correct, your passwords should start saving again.

David O’Hara is a Senior Consultant with Improving Enterprises in Dallas, Texas.